Package stuck

Asked by Hani | 6/17/2021 2:17:05 PM

CP390714173CN
My package has departed a sorting facility but has not moved since. Can someone help?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 6/17/2021 9:12:38 PM Reply

Hi Hani,

It's still stuck in Beijing now. You'd better wait for more days to get update. If it's stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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