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Package stuck

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Hello, My package has stayed in the same status " Plane entered hong kong" since 1/28/21 it is now 2/8/21. Can you check if there is any updated info or where my package is. The tracking number is LY634894587CN. Thank you

3 Answer(s)

user
Tracking number RN649320620GB
This item has been stuck in customs since 3rd January 2021 what can be done about releasing this item please.
Kind Regards
Sue Fisher
user
Hi Sue Fisher,

It should be waiting the receiver to declare to the customs now. You'd better let the receiver in China contact China customs service number 12360 to ask how to get it released.
user
Hi JCumbie,

It's in transit to the US now. There will be update when it arrives in the US. You'd better wait for more days to get update.

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