Package stopped in Chengdu

Asked by Max | 7/1/2021 5:00:45 PM

I sent a package from Italy to China it is a wrong product returned to the seller, it was taken by China Post, from the tracking it is stopped in (Chengdu Sichuan) in customs for inspection, but from other tracking sites it is pending, the tracking number is: (RC101753910IT), can you give me information? I would not want to go back

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 7/3/2021 7:49:47 PM Reply

Hi Max,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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