Package Still in Transit by Surface Mail after 3 months..is it lost?
Asked by mdb1983 |
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An ebay seller from Hong Kong said he had to send my package by surface mail to Canada because Hong Kong Post had cancelled flights from our country. I know it takes a long time but it's been 3 months since he sent it in June. He sent me a tracking number to follow it but it still only says handed to carrier and left for destination. I also wondered why it was heading ot the United States but he said there's no ports in Canada so it has to be sent to US before coming to Canada...i sent him a message and he said he asked the post office who told him it's still in transit but does it really take this long even with COVID-19?
This is the tracking number rl001897598hk
This is the tracking number rl001897598hk
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7 Answer(s)
mdb1983
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Hi Daisy,
thank you for your response. I was going to wait until the end of September to see if there's any movement or if i receive it before asking for a refund. Unfortunately i have passed ebay's 30 day refund policy so if he does not refund i have to use paypal's 180 day reversal.
I wanted to ask though, i read about surface mail and it says it does not generally have tracking for packages even though he gave me a tracking number. Do you know if this tracking number will update once it gets to United States or will this be the only notice of update i get with surface mail tracking?
thank you for your response. I was going to wait until the end of September to see if there's any movement or if i receive it before asking for a refund. Unfortunately i have passed ebay's 30 day refund policy so if he does not refund i have to use paypal's 180 day reversal.
I wanted to ask though, i read about surface mail and it says it does not generally have tracking for packages even though he gave me a tracking number. Do you know if this tracking number will update once it gets to United States or will this be the only notice of update i get with surface mail tracking?
Daisy
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Hi mdb1983,
There should be no tracking information update once it gets to United States if it's sent by Surface and not registered. You can only wait to receive it. I have heard some of them receive it even after 4-5 months.
There should be no tracking information update once it gets to United States if it's sent by Surface and not registered. You can only wait to receive it. I have heard some of them receive it even after 4-5 months.
mdb1983
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Hi Daisy, so even if it makes it to the United States before coming to Canada, it will not update in tracking? I just have to wait to see if it comes? Is this normal for Surface Mail shipping with Hong Kong Post?
mdb1983
Reply
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Hi Daisy,
thank you. I contacted the ebay seller who told me he told them to immediately import the package to Canada once it reaches the United States and that they had told him it was still on route by boat.
I let him know i will contact him again if nothing arrives at the end of the month..
My only worry was there would be no update once it reaches united states but hopefully Hong Kong Post can still track it.
thank you. I contacted the ebay seller who told me he told them to immediately import the package to Canada once it reaches the United States and that they had told him it was still on route by boat.
I let him know i will contact him again if nothing arrives at the end of the month..
My only worry was there would be no update once it reaches united states but hopefully Hong Kong Post can still track it.
Danielle Gibson
Reply
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Where is my package?
I’m getting really impatient now, it’s been stuck in transit for over 21 days.
Is it lost, is it on its way?
I’ve relieved no updates.
Tracking number; EB004224984HK
I’m getting really impatient now, it’s been stuck in transit for over 21 days.
Is it lost, is it on its way?
I’ve relieved no updates.
Tracking number; EB004224984HK
What we get is also it's still in transit to the US and hasn't arrived. You can require the seller to refund you if you couldn't receive it in three months.
Number: RL001897598HK
Package status: Expired
Country: Hong Kong [CN] -> United States
2020-06-09 12:36, HK, Handed over to carrier / Left for destination