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Package staying on “arrival at the destination” for about a week

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My package EB752202912CN was shipped on Sept 6 and got an update says “arrival at the destination” on 20 and just stuck there for a week now, what happened?

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3 Answer(s)

user
Hi Charlotte,

It's stuck in the middle location now. You need to wait for more days to get update. If it's stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

user
I’m sorry but, there’s custom made product in that package, which means it is somehow irreplaceability and pricy…I really don’t want it to be lost, since it will cause a lot of trouble. I just want to make sure that the package is not lost for now. Please understand.
user
Hi Charlotte,

It's not lost. You'd better wait for more days to get update.

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