Hi Kath,

It's not returned back to the sender. It's delayed in Guangzhou due to the coronavirus situation. You'd better wait for more days to get update.

Number: LZ916466038CN
Package status: In transit
Country: China -> Canada
2021-06-26 04:14 Guangzhou City, has been handed over to carriers transport, affected by the outbreak traffic control, mail time limit is longer than usual
2021-06-26 02:14 Guangzhou City, leave the Guangzhou International Mail Processing Center, the next stop ,Guangzhou International Mail Exchange Station (via)
2021-06-25 21:02 Dongguan City, leave the Dongguan International Mail Processing Center, the next stop "Guangzhou International Mail Processing Center"
2021-06-24 18:55 Dongguan City, Dongguan International Mail Processing Center has been exported straight, affected by the outbreak, overseas postal processing capacity is insufficient, mail processing and delivery time limit may be extended
2021-06-24 18:54 Dongguan City, Dongguan International Mail Processing Center returned, note: security return
2021-06-24 11:11 Guangzhou City, leave the Guangzhou International Mail Exchange Station, the next stop ,Guangzhou International Mail Processing Center (via)
2021-06-23 20:40 Guangzhou City, Guangzhou International Mail Exchange Station returned
2021-06-17 14:39 Guangzhou City, has been delivered to carriers transport, affected by the outbreak, overseas postal processing capacity is insufficient, mail processing and delivery time limit may be extended
2021-06-16 22:20 Guangzhou City, Arrival at Guangzhou International Mail Processing Center (via)
2021-06-16 19:59 Dongguan City, leave the Dongguan International Mail Processing Center, the next stop "Guangzhou International Mail Processing Center"
2021-06-16 13:34 Dongguan City, Dongguan International Mail Processing Center has been exported straight, affected by the outbreak, overseas postal processing capacity is insufficient, mail processing and delivery time limit may be extended
2021-06-15 20:12 Dongguan City, Arriving at Dongguan International Mail Processing Center
2021-06-15 20:10 Dongguan City, leave the Dongguan International Business Department, the next stop "Dongguan International"
2021-06-15 17:12 Dongguan City, Dongguan International Business Department has received and sent, recruiter: Lai Xing, tel: 13712661566, affected by the outbreak, overseas postal processing capacity is insufficient

Hola
realice un pedido nº 211011619 con numero de seguimiento LV351412304CN y a sido entregado en otra direccion a otro nombre,por favor podria investigar y solucionar este problema para poder recibir mi paquete
gracias

What can be done when delivery is delivered to wrong address

How do I find out if UPS FedEx or any other mail organization has my package

Hi Andrew,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. You need to require the seller to give you a solution (refund you or send one again to you) if you couldn't get it at last.

Hi Jason,

Just call the courier to check with the tracking number.