Package status - Shanghai Exchange Station returned? - Q & A

Package status - Shanghai Exchange Station returned?

Asked by Melissa M | 12/23/2020 12:02:05 AM

Can you please provide details of what this status means and where my package is? There are 2 separate updates that are misleading:
2020-12-14 16:55
BEIJING (CN), Cleared and awaiting international departure
020-12-19 12:56
Shanghai, Shanghai Exchange Station returned
Many thanks,
Melissa

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3 Answer(s)

Daisy | 12/23/2020 10:05:40 PM Reply

Hi Melissa M,

Please provide the tracking number in order to check it for you.

Melissa M | 12/23/2020 10:15:28 PM Reply

Hi Daisy
My apologies! The tracking reference is LZ520713446CN
Thank you,
Melissa

Daisy | 12/25/2020 6:08:34 AM Reply

Hi Melissa M,

It didn't pass the check and was returned back on Dec.25. It was delivered to you again now. You need to track it in the following days to see if it's normal. If it's returned back again or you couldn't receive it in time, you need to contact the seller to reflect the problem and give you a solution.

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