Package states delivered but it's nowhere to be seen, where is it?
Asked by Cathy Natale |
0
I have tracked my package only to find that it was apparently delivered to my address last week which is not the case. I have checked my cameras and cannot see any drivers in the area and we were also home at the time of the alleged delivery. Where is my parcel?
My tracking number is XCSU001708390BO
My tracking number is XCSU001708390BO
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1 Answer(s)
It's shipped by Xichen Supply Chain (Shenzhen) Co., Ltd. (熙辰供应链深圳有限公司). Tracking information shows it was delivered on April 10. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.
Order number: XCSU001708390BO
Package status: Successfully received (31 days)
Country: China -> Australia
2025-04-10 14:25 Thornbury,Victoria,3071,Delivered->Your item was delivered in or at the mailbox
2025-04-10 10:24 Thornbury,Victoria,3071,Out for Delivery
2025-04-10 08:19 Thornbury,Victoria,3071,Arrived at Facility
2025-04-07 08:53 AU, Shipment in transit. Thanks for your waiting.
2025-04-04 09:15 AU, In Transit to Next Facility, Arriving On Time
2025-04-02 08:39 AU, Shipment in transit. Thanks for your waiting.
2025-03-31 08:41 AU, In Transit to Next Facility
2025-03-27 08:23 AU, Shipment in transit. Thanks for your waiting.
2025-03-25 07:25 AU, In Transit to Next Facility, Arriving On Time
2025-03-23 08:15 AU, In transit, it's progressing through Post network
2025-03-21 07:11 AU, Arrived at local carrier
2025-03-19 07:52 AU, Released from customs: customs cleared
2025-03-18 07:48 AU, Customs clearance agent received the shipment in destnation country
2025-03-17 07:35 AU, Arrival to the destination airport
2025-03-15 08:17 HONGKONG, Departure from HK center airport
2025-03-13 07:44 HONGKONG, Arrived at HK center airport
2025-03-11 08:13 shenzhen, Item outbound in sorting center.
2025-03-10 20:10 shenzhen, Item inbound in sorting center.