Package shows delivered but didnt recieve it.
Asked by Michael Bombard |
0
I ordered a chest freezer from Amazon and was given a tracking number LY844453837CN. When tracking my package it shows being delivered yesterday 8/17/21 at 9:27 am. I never received any package. I called the postal service in Hempstead , NY 111550 and spoke with an employee there. I gave them my tracking number and they are saying there is another name and address associated to that tracking number and the package they delivered only weighed 8oz. My package was over 80 lbs. I believe the tracking number I was given was wrong ?
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1 Answer(s)
LY844453837CN is a small packet less than 2kg. In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. You need to contact the seller to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.