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Package shows as delivered but was never received

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Ordered items that were being shipped China Post. Tracking number is AM101252887CN. According to the site, items were delivered a week ago but they have yet to be received. Was told to contact my local post office. I did and they have no record of this shipment. I feel like I'm getting nowhere.

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1 Answer(s)

user
Hi Joe Menser,

According to the tracking information, AM101252887CN was delivered on October 18. If you don't get it, you need to contact the seller to ask for the new tracking number in the US. Then, use the number to check with USPS about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM101252887CN
Package status: successfully received (21 days)
Country: China -> United States
2023-10-18 19:56 North Ridgeville, OH 44039, Delivered, Shipment Dispatched and Signed, Delivered
2023-10-18 09:18 North Ridgeville, OH 44039, Delivered, Already on the way, Drop-off【US】
2023-10-16 14:09 North Ridgeville, OH 44039, Shipment arrives at processing center, delivery has been arranged, Drop-off
2023-10-15 15:29 LOS ANGELES CA DISTRIBUTION CENTER, THE SHIPMENT LEAVES THE PROCESSING CENTER AND THE CARGO IS TRANSFERRED AGAIN, THE DESTINATION IS TRANSSHIPD【LOS ANGELES CA DISTRIBUTION CENTER, THE SHIPMENT LEAVES THE PROCESSING CENTER AND THE CARGO IS TRANSFERRED AGAIN】
2023-10-14 13:45 ARRIVE AT DISTRIBUTION CENTER, shipment arrives at distribution center, cargo transits, destination transshipment【ARRIVE AT DISTRIBUTION CENTER, shipment arrives at processing center, cargo transit again】
2023-10-12 08:28 Los Angeles USA, Customs clearance completed, return to overseas warehouse, goods transferred again, destination transshipment【Los Angeles USA, customs clearance completed, return to overseas warehouse, goods transferred again】
2023-10-09 09:28 Los Angeles USA, Removal completed, customs clearance, Export clearance completed【Los Angeles USA, Removal completed, customs clearance, shipment is being cleared】
2023-10-06 08:42 Los Angeles USA, Flight Arrived, Shipment Forwarding - Airline Unloaded, Destination Forwarding【Los Angeles USA, Flight Arrived, Cargo Forwarding - Airline Unloaded】
2023-10-04 10:37 SHANGHAI, INTERNATIONAL AIRPORT, DEPARTED, CUSTOMS CLEARED, EXPORT CLEARANCE COMPLETED【SHANGHAI, INTERNATIONAL AIRPORT, DEPARTED, CUSTOMS RELEASED】
2023-10-03 12:35 Shanghai, Cargo Arrived Waiting for Scheduled Flight, Destination Transshipment, Cargo Arrival Port, Destination Transshipment【Shanghai, Cargo Arrived Waiting for Scheduled Flight, Destination Transshipment, Cargo Arrival Port】
2023-10-02 08:45 Shanghai, Cargo leaves the operation center, the cargo has arrived at the site, The express arrives at the processing center【Shanghai, The cargo leaves the operation center, the cargo has arrived at the site】
2023-09-30 09:39 Shanghai, Cargo arrives at the operation center, the goods have been sent to the next station, The express mail arrives at the processing center【Shanghai, the goods arrive at the operation center, the goods have been sent to the next station】
2023-09-29 09:53 Quanzhou, The express leaves the commercial express processing center, the goods have arrived at the site, The express arrives at the processing center【Quanzhou, the express leaves the commercial express processing center, the goods have arrived at the site】
2023-09-28 17:50 Quanzhou City, mail leaves [Jinjiang International Business Department] and is being sent to [Quanzhou City]
2023-09-28 17:47 Quanzhou City, The mail has been sorted in [Jinjiang International Business Department] and is ready to be sent
2023-09-28 16:19 Quanzhou, China Post Mail has been collected

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System Shows "Item presented to customs". Also " customs process finished".
After that your tracking shows "Delivered", but that is wrong. I was at home and nobody delivered any package! Also no further information received.
Would you please be so kind to check where my package is and at which address it was delivered and who did sign? Since weeks nothing changes at your tracking Information Thanks


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