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Package shows as delivered, but not received - AM349242694CN

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Hello,

My parcel - AM349242694CN - is shown as "Deleivered", but I have not received it...Please check where the parcel is, and to whom it was delivered.

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1 Answer(s)

user
Hi Tor Erik Westvik,

You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where the parcel was deilvered to and who signed for it.

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From China to Germany
System Shows "Item presented to customs". Also " customs process finished".
After that your tracking shows "Delivered", but that is wrong. I was at home and nobody delivered any package! Also no further information received.
Would you please be so kind to check where my package is and at which address it was delivered and who did sign? Since weeks nothing changes at your tracking Information Thanks


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