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Package shipment Almost Two Months

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I ordered a guitar from World Guitar Store on February 26th, 2021 and it has not arrived. The shipment tracking service says it has been 54 days since it was sent. The tracking number is EV969367709CN. I cannot understand what is going on here. The last update I saw said it was in flight to the U.S. and that was on June 9th. Is this package lost? Why would it take so long to make the flight? From the time I ordered until now has been about 4 months. In almost any situation, this is totally unacceptable. How should I proceed to resolve this?

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1 Answer(s)

user
Hi Robert Taylor,

It's delayed in China for a long time. Airline departs on June 9. It usually takes about 20-40 days to have update showing it arrives in the US after airline departs. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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