Hi Team, I am writing regarding a china post package with tracking number AS062547220CN, associated with order number 2403301753025892, which was marked as delivered on April 28, 2024. However, upon checking my mailbox and the area around my house, I was unable to locate the package. Could you please investigate this matter and provide me with an update? Thank you for your assistance. Best regards, Maryam
Tracking says package delivered to customer but it was not. I need to know who it was given to. I've looked all over front and back of my house my mailbox and it wasn't delivered obviously it was given to the wrong address which is scary, cause I'm afraid they will not be honest and give it to me
Hello, I ordered a SHEIN package (N°6A21592538375) which is marked as being delivered on July 31, I went to check my mailbox the next day but I did not find any package. I decided to ask Colissimo who confirmed that the letter carrier had put the package in the mailbox, and as I did not receive it they directed me to the carrier. We suspect that someone is stealing the packages in our building thanks to a key that opens each mailbox, but we don't know who it is. What am I supposed to do because I did not receive this package?