In this case, you need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
im supposed to have received my large parcel (a dressing table pre-built) and i havent received anything, says delivered at 12:35 december 3rd. please let me know what i should do and how i can get this issue revolved ASAP
Hello, i ordered something online on the 25/8 and i havent received any new tracking updates since the 27/8. Is it possible that my parcel has already left china but somehow i havent received the updates? RE124023556CN
In this case, you need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.