Package says delivered, but has not been delivered
Asked by Nicole |
0
My package is saying that it was delivered on 10/18 (it's the 24th now) and I still have not received it. All answers I've received is "it says it was delivered". I would like to know how I can receive my package...or get a certificate of loss so I may request a refund from the seller. Tracking number: AM550907220CN
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1 Answer(s)
We could only see it was delivered on October 18. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Number: AM550907220CN
Package status: Delivered
Country: China -> United States
2024-10-18 09:14 Delivered【Venus】, has been delivered
2024-10-16 06:30 Dispatching【Venus】, outbound delivery
2024-10-13 18:31 Departure from Processing Center【Venus】, the shipment leaves the processing center
2024-10-12 09:21 Arriyal at Processing Center【Venus】, the shipment arrives at the processing center
2024-10-09 13:59 In Transit【Texas】, the express is in transit within the country
2024-10-08 13:05 Arrival at【US】, arrive
2024-10-05 02:16 In Transit【Shenzhen】, the express is in transit within the country, transiting on trunk lines
2024-10-04 06:43 Departure from【Shenzhen】, Departure
2024-10-03 03:54 Received by Carrier 【Shenzhen】, the carrier receives
2024-10-01 13:55 Departure from Processing Center 【Changsha】, the shipment leaves the processing center 【Departure from Processing Center 【Changsha】】
2024-09-30 14:46 Arrival at Processing Center【Changsha】, Express shipment arrives at Processing Center【Arrival at Processing Center【Changsha】】
2024-09-29 22:11 Departure from Processing Center【Changsha】, leave the collection point【Departure from Processing Center【Changsha】】
2024-09-29 18:07 Changsha City, China Post has received the mail