Hi Cathy Bovay,

According to the tracking information, AS074292408CN was delivered on June 28. If you don't get it, you need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AS074292408CN
Package status: Delivered (15 Days)
Country: China -> Canada
2023-06-28 16:31 Delivered[CA], delivered
2023-06-27 19:57 Dispatching[CA], outbound delivery
2023-06-26 12:20 Departure from Processing Center [CA].
2023-06-25 07:00 Arriyal at Processing Center [CA], the shipment arrives at the processing center
2023-06-24 05:35 In Transit[CA], express shipments are in transit within the country
2023-06-22 20:32 Arrival at [CA], arrival
2023-06-18 03:03 Departure from Shenzhen
2023-06-15 19:03 Departure from Processing Center 【Shenzhen】, Departure from Processing Center 【Shenzhen】
2023-06-14 18:03 Arrival at Processing Center【Shenzhen】
2023-06-13 17:15 Changsha City, [Hunan Province International One Post Sales Department] has been received and sent

Thanks Daisy for quick response.
I have check with neighbors and nothing here.
I tried to email this business with failed email.
Also tried to phone also no company.
I'm lost to what to do.
Thanks Cathy