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Package saying delivered but it was not

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Tracking: AT077842515CN it says delivered to Lockport NY but the address is not listed. I called USPS and they have no record of this package. I need the USPS tracking number to find this package in the system.

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1 Answer(s)

user
Hi Patrick,

You need to contact the seller to ask for the new tracking number in the US. Then, use the number to check with USPS about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AT077842515CN
Package status: successfully received (13 days)
Country: China -> United States
2023-10-17 21:41 Lockport14094, US New York Lockport14094
2023-10-14 23:21 Lockport14094, US New York Lockport14094
2023-10-13 15:45 USPS Facility, Destination Transshipment
2023-10-12 14:17 US, US New York US.
2023-10-11 18:00 USPS Facility, Destination Transshipment
2023-10-10 17:45 US, US New York US.
2023-10-09 17:15 US, destination country customs clearance completed【US】
2023-10-09 11:11 US, the express arrives at [US] Customs [US] and awaits clearance
2023-10-08 17:33 HK intenational airport, depart【HK intenational airport】
2023-10-08 11:16 HK intemational airport【HK intemational airport】
2023-10-06 10:24 Dongguan City, Express Departure Processing Center【Dongguan City】
2023-10-06 09:45 Dongguan City, Express Arrival Processing Center【Dongguan City】
2023-10-05 17:42 Dongguan City, the mail left [Dongguan International Company Direct International Business Department], is being sent to [Guangshang Center]
2023-10-05 17:08 Dongguan City, the mail has been sorted and ready to be sent out after sorting [Dongguan International Company Direct International Sales Department].
2023-10-05 17:03 Dongguan City, China Post has received mail

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