package said delivered but never recieved it
Asked by Cmay045 |
0
hello, I ordered a package on October 10th and it said it would take 30 days from china to the united states. Well, I got a notification saying that it was successfully delivered to my address on November 10 and it wasn't by my door or in a mailbox and I didn't receive a note or a new tracking number. when it hit the postal office here is the tracking number the sender gave me AQ470055157CN. Please help me find my package or if possible give me another tracking number.
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1 Answer(s)
You need to contact the seller to ask for the tracking number in the US. According to the tracking information, AQ470055157CN was delivered on November 10. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.