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Package not recivede

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AM348043958CN
I didn't receive the package with the code mentioned, although the package was reported as delivered. Would you like to know why? Because I haven't received anything.

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1 Answer(s)

user
Hi PatriciaMota,

It was delivered on May 14. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM348043958CN
Package status: Successfully received (9 days)
Country: China -> Portugal
2024-05-14 17:16 Portugal 3100-399 Pomb, [Delivered], Delivered
2024-05-13 09:27 Pombal, Out for Delivery, Mail is in transit in the country [on the way], Out for delivery
2024-05-12 20:21 Leiria, Express delivery is ready, Express delivery is ready for delivery, International mail transportation is in transit
2024-05-12 10:20 PortugalTo the transit post office, sent to the transit post office, express delivery arrives at the processing center
2024-05-11 16:25 Portugal DISTRIBUTION CENTER, Express arrival processing center, Express arrival processing center
2024-05-10 09:41 Portugal arrives at overseas destination [clearing customs], express delivery arrives at processing center
2024-05-09 11:25 ChinaThe airlines are shipping,Transshipment overseas destination【Airline departure】, Mail international transportation transit
2024-05-08 14:39 China The goods are being cleared through customs【清关中】, international mail transportation is in transit
2024-05-08 03:25 China has left [Shanghai Processing Center] and has been exported and sealed, the express has left the processing center
2024-05-07 15:40 Shanghai Arrival [Shanghai Processing Center], Express Arrival Processing Center
2024-05-06 23:45 Wenzhou leaves [Wenzhou Processing Center], next stop [Shanghai Processing Center], express leaves the processing center
2024-05-06 22:08 Wenzhou Arrives [Wenzhou Processing Center], Express Arrives at Processing Center
2024-05-05 22:11 Wenzhou processing center has received the mail, and the international mail is in transit
2024-05-05 20:45 Wenzhou, China Post has received the mail

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