Package not recipients

Asked by Robert | 8/20/2021 3:38:40 PM

My tracking says item was delivered. I am not in possession of it. Did someone sign for the package?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 8/21/2021 8:51:42 PM Reply

Hi Robert,

If you don't receive it, you need to contact the seller to give you a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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