package not recieved, but said it was delivered.

Asked by john druhan | 7/8/2021 9:04:47 AM

I tracked package ,they said it was delvered. I have not recieved it. canada post says the sender will have to contact you china post , to locate.

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 7/12/2021 7:00:09 PM Reply

Hi john druhan,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Canada Post to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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