Package not received

Asked by amariewi04 | 4/22/2024 4:51:13 PM

Package says delivered but has not been received. The tracking number is: AT354358810CN.

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 4/23/2024 12:22:50 AM Reply

Hi amariewi04,

According to the tracking information, AT354358810CN was delivered on April 15. If you don't get it, you need to contact the seller to ask for the new tracking number in the US. Then, use the number to check with USPS about the address they delivered to and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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