☰
China Post: 86 10 11185 EMS: 86 10 11183
  1. Home
  2. Q & A

Package not received - tracking broken (in germany)

|

Hi - please help:
AS726650268CN
Didnt receive my package and cannot locate it. Tracking is broken in Germany. Could you tell me where the package is and how i could receive it?

Thanks in advance,

You may get the answer from the following articles:

Why can't I track my China Post package?
Why Do I Receive A Package from China That I Didn't Order?
Why is my package stuck in transit for so long?

1 Answer(s)

user
Hi Steffen Hoffmann,

According to the tracking information, AS726650268CN was delivered on October 8. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

received broken what do i do (1 reply)

Package stuck at Airline Received (3 replies)

Hi, I ordered my package on the 21st of November and it hasn’t updated since the 30th, it’s seems to be stuck on “Airline received.” Is the tracking number broken, did they lose the package or did something else happen to it? Thank you, the tracking number is LY560148909CN

Shipping to The Philippines (1 reply)

Hello....I live in USA but purchased a guitar from Aliexpress to be shipped to my niece in the philippines. The guitar came to her broken. So we asked the seller to send her another un-broken guitar. The seller is telling us that he cannot because you have a freeze to ship to the philippines at this time. Is that true?
Thank you for your help. Stay safe and healthy

Problem with packages broken into (1 reply)
My package is still in transit Germany (0 reply)
AG963505985CN (0 reply)
IS THERE A DELAY CHINA TO GERMANY?? (2 replies)
"simvalley" smart watch RX-420, resp. PX1792 is broken. (3 replies)

Answer This Question

You are not allowed to post or reply questions at present. Thank you for your cooperation.
'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you！Your answer has been posted successfully!

China Post Tracking

Recommended Articles

Why is my package stuck in transit?

How to send parcels to foreign countries by china post

How long does it take to ship via China Post?

Why can't I track my china post package?

How do I track a package from China?

Wrong parcel address. How to change it?

China import and export regulations 2025

Hot Topics

Call China Post (858 replies)
Where is my parcel (476 replies)
parcel has been stuck in GuangDongShengGuangZhouShi 51000061 (250 replies)
My pakage is stuck (170 replies)
Stuck at handed over to Airline (153 replies)
Parcel still at Exchange Bureau in Guangzhou (146 replies)
Scammer from China sends unwanted parcels to European People! (139 replies)
Origin post is preparing shipment (138 replies)