Package not found!

Asked by Jjagb | 3/19/2025 7:05:43 AM

I just checked China post to see why my packages haven’t arrived and it says they were delivered 10 days ago BUT NOT TO MY HOUSE! Please refund or re-ship. Thank you.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 3/20/2025 12:52:28 AM Reply

Hi Jjagb,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was dlivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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