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Package not delivered LS347045904CN

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I have a delivery confirmation for LS347045904CN and did not receive my package. I reached out to my local post office and they indicate a 6ounce package was delivered at my mailbox for this delivery confirmation. The item I ordered was a pool ladder with steps and could not have possibly been 6 ounces. It would have bee. Very large and heavy. I need to file a dispute for fraud with the company I ordered from but in order to complete the dispute I need a confirmation from China Post and see what kind of record you have on this shipment. Can you provide me with any documentation?

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2 Answer(s)

user
Hi Esther Ross,

Sorry, we could only help you track package and couldn't provide you any documentation. If you don't receive what you ordered, you need to contact the seller directly to ask for refund or require them send the right one again.
user
until when is the flight closed?

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