China Post: 86 10 11185 EMS: 86 10 11183

Package not delivered at the shipping address.

|

Good day
urgently assist, i have contact the supplier to confirm delivery and they advise it was delivered. I work from home and would have received my package myself. Post office does not have the package either.
Where is my package? seems no one received although on the tracked it's delivered. Which post office, which courier delivered. No one seems to know. Please escalate for me to find my package. it is very important to me. Thank you.

1 Answer(s)

user
Hi Telly,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was delivered to. If the seller doesn't cooperate, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

Changing my shipping address (1 reply)

Hello there,
I have changed my shipping address.My order is being shipping by your company (China Post). So, could you please update my shipping address in your list ?

Need to change shipping address on package (1 reply)

The company I ordered from was unable to change my address in time for shipping and I have moved . Am I able to get the shipping address changed . I don't have international calling. if anyone can help please.
the tracking number is
AS202195717CN

Package delivered to wrong address (6 replies)

Hello!

I received a package at my home, but the address on the shipping label was not my address and the name was for a person who does not live at my address. I’ll leave the package out, can someone come by and pick it up please?

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!