package not delivered
Asked by Joseph B. |
0
Package in US sorting center for over a month Now.Why?
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6 Answer(s)
Daisy
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Hi Joseph B,
It's not normal. You need to contact the seller to reflect the problem and get a solution as soon as possible,
It's not normal. You need to contact the seller to reflect the problem and get a solution as soon as possible,
Joseph B.
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China post delivered the package to the USA not seller. It is in your system.my last resort would be to use all social media to inform everyone daily about my lack of service and POOR response from China Post.
Daisy
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Hi Joseph B,
We are only a tracking platform. We couldn't deal with packages. If you couldn't receive it in time, you need to contact seller for refund. China Post only has shipping contract with seller not buyer. So if the parcel is lost or stuck for a long time, China Post will compensate the money to shipper not receiver. If you can not get the goods in time, you have the right to get your money back from seller.
We are only a tracking platform. We couldn't deal with packages. If you couldn't receive it in time, you need to contact seller for refund. China Post only has shipping contract with seller not buyer. So if the parcel is lost or stuck for a long time, China Post will compensate the money to shipper not receiver. If you can not get the goods in time, you have the right to get your money back from seller.
Joseph B.
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Will never use or buy anything using China Post again. Will also inform everyone i know about my terrible experience with China Post!
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