Package not delivered

Asked by Tonya Sherman | 10/20/2020 2:30:57 PM

I tracked my package and it says delivered in Illinois and I live in Mississippi. It has been since September 18th since I ordered my Lysol and I still don’t have it. Where is my package?

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 10/21/2020 9:32:10 PM Reply

Hi Tonya Sherman,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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