Package not delivered

Asked by Alexis Moore | 10/23/2024 12:37:46 PM

I have been wondering where my package is, it says it’s been delivered, but I haven’t gotten anything, said it got delivered on the 20th but that was Saturday. I live on a military base but it’s delivered by USPS but I checked with them and they don’t have it.

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 10/24/2024 11:00:46 PM Reply

Hi Alexis Moore,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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