Package not arrive- EV944504001CN

Asked by cw | 2/2/2021 2:01:04 AM

My package was sent on November 18 and has been in Shanghai airport since November 25. Why is it taking so long? Does EMS offer refund for not arriving?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 2/4/2021 12:08:25 AM Reply

Hi cw,

Shipping is taking longer due to the pandemic. The delivery time for EMS packages couldn't be guaranteed now. It may be delayed. You need to wait for more days to get update. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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