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Package no update since 19/04/2021

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Hi My package CP432973012CN has not been received after 3 months, Parcelforce have asked me to contact you for more information and to help find this package as the tracking details haven't changed since the 19/04/2021.
Please can you help with information of where this package is now, and why it has not changed in 3 months?

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1 Answer(s)

user
Hi Icrim,

It should be sent by using a cheap way that couldn't be tracked after leaving China.If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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2021-04-0721:32:21Package ReceivedFoshan
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23:04:22Arrival at Regional Sorting CenterFoshan
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2021-04-1314:52:05Departure from Regional Sorting CenterGuangzhou
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2021-04-2420:52:39Departure from Regional Sorting CenterFoshan
22:29:57Arrival at Regional Sorting CenterGuangzhou
2021-04-2713:41:53Departure from Regional Sorting CenterGuangzhou
2021-04-2901:25:33Arrival at Regional Sorting CenterBeijingCity
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