If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
My tracking info says it's been delivered. I never received it. It doesn't tell me where it got delivered, just says delivered. Says it's from USPS, they say they never received it. Contacted the company, and they said to contact my post office. I did, but they said they can't do anything because they never received anything. And now the company is ignoring me. Where is my package please?
Tracking Number is AM455006278CN. Per China Post / EMS, package was delivered 8/3/24. I have security cameras surrounding my home, and I never received the package. Where was the package delivered? Please advise ASAP. If no reply in 48 hours, payment will be rescinded.
My package is saying that it was delivered on 10/18 (it's the 24th now) and I still have not received it. All answers I've received is "it says it was delivered". I would like to know how I can receive my package...or get a certificate of loss so I may request a refund from the seller. Tracking number: AM550907220CN
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.