Package never received

Asked by Lea | 9/7/2021 3:05:03 AM

Hello,
My order with the following tracking number AS714709880CN, is written delivered on 5th of August but I never got the package. Can I get reimboursed of the amount of the order (21$) so I can reorder ?
Thank you for your answer.
best regards,
Lea

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 9/10/2021 1:00:34 AM Reply

Hi Lea,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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