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Package never arrived

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Hello, I have been waiting for my package to arrive RG012049567CN for so long, I contacted the shipping company in my country and they indicated that they have not received it in Colombia. I am worried that the package has been lost. Thank you for your help in advance.

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1 Answer(s)

user
Hi Juli,

It's not normal for it. I suggest you require the seller to open a case to China Post for you and give you a solution in time.

Number: RG012049567CN
Package status: Expired
Country: China -> Colombia
2023-04-02 19:45 Aircraft entering the port
2023-04-02 16:10 Airline departure
2023-03-31 19:10 Aircraft entering the port
2023-03-31 18:40 Airline departure
2023-03-28 16:50 Aircraft entering the port
2023-03-28 12:50 Airline departure
2023-03-25 09:43 Airline receives
2023-03-25 07:27 Guangzhou City, has been handed over to the carrier for transportation
2023-03-24 18:39 Guangzhou, Leave [Guangzhou International Exchange Bureau], next stop【Guangzhou International Exchange Station】
2023-03-24 18:38 Guangzhou, Arrive at 【Guangzhou International Exchange Bureau】
2023-03-24 10:40 Guangzhou City, 【Guangzhou International Exchange Bureau】 has been exported to direct seal
2023-03-23 22:37 Guangzhou City, Leave [Guangdong International Company Direct Ishii Sales Department], the next stop【Guangzhou International】
2023-03-23 19:42 Guangzhou City, [Guangdong International Company directly under Shijing Business Department] has received and sent

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