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Package might be lost

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Good day! I sent a registered mail from Philippines to China and I just found out that the paper I used for printing the address on the envelope gets erased after awhile. I'm afraid the address (both mine and the receiver) is not visible anymore since it has been more than a month since I shipped it. The status hasn't changed since 4/4. Is it still possible to be returned to my country?

Tracking is RR081870163PH for reference. Thank you.

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?
What Are the Reasons That Cause the Loss of Parcels?
Why is my package stuck in transit for so long?

1 Answer(s)

user
Hi bea,

If no information could be found on the envelope, it couldn't be returned back to you. It hasn't been reached in China. You'd better contact Philippine Post to check if it's normal now.

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