Package made it to Canadian sorting station but I haven't received it months lat

Asked by jkay1 | 4/18/2023 4:24:24 PM

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 4/18/2023 6:41:42 PM Reply

Hi jkay1,

If you couldn't get it for over two months, it may be lost. Please contact the sender directly to request the refund/reshipment in time. The seller will initiate a claim to investigate this lost issue with China courier. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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