I received a reply to a question about a package that has been showing "Shanghai Airline Transportation" since 4/24/20. The reply said it is delayed. How can a package be delayed for almost 3 months?????? The seller I am returning the product to won't refund until they get the package. $56.50 is what I am owed. I feel this package is lost and I would like to file a claim for lost package. Please advise my next steps.

Sincerely,
Lynette King

Hi, Its related question which I asked yesterday.

1.
but that 已交航空公司运输 step was on 11/4...
its still same until now...
why..? why they don't send...?
and some of parcels have same 已交航空公司运输 steps 2 times or more. (for example this one : RG641730045CN)
why? what happened?
please tell me..

2.
and also the parcel which I sent on 11/11 is already in Korea.. (RG653043145CN/RG651638045CN/RG655216895CN)
I think there is some problem..

3.
some of parcel is big and some of them are small..
but only big one arrived .. I think they could lost my parcels.. because its really small.
When can i know if they lost or not?

4.
If they lost, how can I get refund?
I send parcels via 4PX. where can I get a refund, when, how?

Thank you very much.
please reply asap..

80 days after the package has been taken over by china post it can be considered lost or returned to you?

You can get a refund?
The refund goes to the sender or the receiver of the package?