Package lost

Asked by Chatmaladroit | 1/11/2021 8:12:55 AM

my package has not moved since August 2020. Can you send me a certificate of loss of package or refund me for the costs of my package?

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 1/11/2021 10:02:58 PM Reply

Hi Chatmaladroit,

Sorry, we don't provide certificate of loss of the package. You need to contact the seller to reflect the problem and get refund from seller as soon as possible.

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