Package lost?

Asked by Helle | 2/27/2023 1:37:12 AM

Hi pls help. My package from china is maybe gone lost. Im so sad. Here is the travkingnumber
CY013262040CN
Pls try find my package. Thx

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

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Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 2/27/2023 2:17:07 AM Reply

Hi Helle,

It's sent by a slow way of China Post. China Post doesn't provide full tracking service for it. You may couldn't get update after Jan.20. It usually takes about 60-90 days to be delivered. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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