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package left dongguan commercial processing central over a week ago, no update

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my package was "shipped" on 11/30 but i didn't receive tracking update until 12/10. it has been in the same spot since then with no update, and i chose EMS because it was supposed to be quicker than epacket. tracking # AG486606688CN

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# AG486606688CN
Has been stuck showing "Dongguan City, mail leaves the commercial processing center" since 12/10 and it is now 12/28. where is the package and why no update?

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