Package is stuck. Please help

Asked by M. | 3/29/2021 4:07:53 AM

I'm expecting the package CY000397763CN that is stuck with the state "Chongqing, sent to the carrier" since march 9th:
"2021-03-09 10:24 Chongqing, sent to the carrier" (from 17track)
I've got a lot of parcels from China in the past but it was never stuck that long in one place. Usually they continue to the "Holgos Port, Xinjiang", "Dostek, Kazakhstan" etc. after a few days. There is something wrong with this package. Please check and give me more info. Thanks

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 3/29/2021 6:45:27 PM Reply

Hi M.,

It's delayed in China. You need to wait for more days to get update.

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