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Package is stuck in delivery depot

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I forgot to provide the phone number of the recipient. Is there anyway I can provide the number now so that way you guys can contact the recipient that the package is out for delivery?

1 Answer(s)

user
Hi Jackie,

Sorry, we are only a tracking platform. We couldn't add the phone number for you. If you don't provide the phone number, in most case, the package couldn't be delivered. You need to let the receiver in China contact China Post to add the phone number after providing the tracking number.

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Package details:
Tracking # CH074580188US
Item held at delivery depot, 101318
2019-08-17
15:56:00
Unsuccessful delivery, 101318,Addressee not available at time of delivery/Will attempt delivery on next working day
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18:06:00
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