Package is stuck

Asked by swifty | 9/15/2021 12:29:36 PM

Hello,
I believe my package is stuck and there is no updates. The tracking number is LY851823113CN and LY854254345CN. Both pacakages were not updated in tracking and stuck at Beijing. Could you please help

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 9/16/2021 12:32:53 AM Reply

Hi swifty,

They should be delayed in Beijing. You'd better wait for more days to get update. If they are stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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