China Post: 86 10 11185 EMS: 86 10 11183

package is still stuck in China

|

Dear Daisy, my tracking is LH196798202US. I have contacted you a few times. My package is stuck in Shanghai ‘with carrier’ since 21st May. The seller and I have tried hard to resolve the issues. You told us to contact USPS for another tracking number. We contacted USPS but so far they have no tracking number. The package’s destination is Singapore but the seller put it as China. So, the package could still be in China. Can you call and find out where is it please? I appreciate your replies, but hope you don’t give us the same answer that it is in transit to Singapore and ask us to contact USPS again. We need help to locate the package. I have been waiting for my package since 18th April.

3 Answer(s)

user
Hi eddie,

If the seller put the country China instead of Singapore, it will not be sent to Singapore. Sorry, we could only get the last update is in Shanghai. No more information were found. You need to contact China Post by calling 11185 directly to ask if it's still stuck in China now.
user
Hi Daisy, exactly how do i call China Post from Singapore. 11185 or with the country code doesn't get me anywhere.
user
i called 11185 and the person says she cannot help me. she tells me to call the ‘contact center’ but she doesn’t have the number. do you have the number?

Related Questions

Package tracking. Parcel stuck in China?? (4 replies)

Hello,

I have been waiting for my parcel for many weeks and it seems to be stuck in China.
Numéro de suivi:
LZ063274377CN
Entreprise de logistique:
AliExpress Standard Shipping
Heure de distribution de l'envoi:
2020-04-30 01:04:31

It's been stuck in China since the May 12th. Can someone help please?

My item is stuck (1 reply)

My package has been stuck in China since October 17th and shipping started on September 28th. Why is it always stuck?
The tracking number is LZ072102517CN

Package has been stuck for 3 weeks. LZ420215695CN (1 reply)

I have previously ordered a package from China and it was stuck for 1 week but then every went good. But now this package has been stuck for 3 weeks and I'm starting to get worried if there is a problem. Can you inform me if anything is wrong?

Answer This Question

Thank you!Your answer has been posted successfully!