Package is still in china

Asked by Rick Noguera Sayer | 5/17/2019 7:50:40 PM

Hello! I did an order on feb 27. Its been sitting in Guangzhou for a month now and its been 80days since it was sent. When can I expect it?
Parcel: RW189635359CN
leaves "Guangzhou Interchange Bureau", next stop "Guangzhou Exchange" (via transfer)
2019-04-17 09:17:13

Thank you!

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 5/17/2019 11:30:15 PM Reply

Hi Rick Noguera Sayer,

This package is not normal. It's still in China now. It couldn't leave China as couldn't pass the security check. You'd better contact the seller to refund you as soon as possible.

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Please Call Chinese Customs to inquire about my package. (0 reply)

Dear Daisy,
You replied to my last email that "China Customs don't reply questions about packages to individuals. As the carrier who is in charge of delivering the package in China is China Post, you can only contact China Post to check. " Could China Post please contact China Customs to find out if our package has arrived in China? These are the particulars regarding the package:

Customs Dispatch # UH014194156US, International First Class Mail Service
From: Lee, John M
71 Elwood Avenue
Staten Island, NY 10314, USA
To: Zhang, Zangchuan
1816, C Zuo, Renhe Spring Apartment
Wanxiang South Road, Gaoxin Qu,
Chengdu, Sichuan, 610041, China
China Post may contact Zhang, Zangchuan at Phone #18-408266327 to deliver the package.
I believe the package has arrived in China, as it was on its way to China on November 8, but must be held by China Customs. Please request China Customs to release the package for delivery to Zhang, Zangchuan or return the package to me back to the United States if it cannot be delivered.

Thank you, I appreciate China Post's help in resolving this situation with the package.

John M Lee
Phone: +1-917-806-3199 or Email: [email protected]