Package is Late

Asked by KennyM | 5/8/2020 11:44:20 AM

Hello
Can you give me a status update on this package: EH013899724US

I know it is returning back to me from China, but it is taking a very long time. I would greatly appreciate an estimated time of arrival to the US.
Thanks!!
Kenny

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 5/9/2020 6:37:24 AM Reply

Hi KennyM,

It was delivered to air transport on April 21 and takes about 7-10 days to leave China. You can not know the exact situation when it's in the middle locations. It usually takes about another 15-40 days (after it left China) to reach and there will be further update when it arrives. Please wait for more days to see. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

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