My parcel LP904394501SG is held by customs and status shows pending duty payment. My recipient has tried to contact Chinapost and even China customs but they did not give him any information to pay. How do I pay when both Chinapost and customs are not giving any instructions

June 12,2024, I received notice my shipment is on hold due to incomplete address info, along with a link that wants updated address info. I tried to give the recipients address however it does not allow to put states outside of the US?. so I put my address. Then it wanted a payment of $.19 but does not accept the payment cards visa, amex etc?even though they are listed. The tracking info says item held at customs. What do I do now? Tracking #LH225273589US

I'm the sender from myanmar of the abovementioned parcel. However, the package is being held at Fuzhou Fijian of China since 31 May 2024 remarks as "awaiting for dutiable payment". There has been no further progress. As such, could you provide me the payable amount, payment options and procedures regarding to the payment. I eagerly await your prompt reply to settle the bill. Once the payment is made, hopefully resolve the issue quickly and please expedite the delivery as recipient needs it urgently.

It has been long delayed and I hope you'll be able to help me resolve this matter soon. Thank you