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Package in custom for 5 weeks

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My package has been stuck in customs since 2021/10/11, around 5 weeks ago.
I have not been contacted by the local authorities or by you.
What steps can I take next?
Thank you.
Tracking number: CY002992140CN

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1 Answer(s)

user
Hi Alvaro,

You need to contact Correos Spain to check what you need to do to get it from the customs.

Number: CY002992140CN
Package status: In transit
Country: China -> Spain
2021-10-11 21:59 Classified, Shipment has been classified in the Logistics Centre
2021-10-11 21:00 Pending customs procedures, The shipment is starting to go through customs procedures
2021-10-11 20:59 Arrival at the exchange office, The shipment has arrived at the international logistics centre of the destination for delivery
2021-10-11 20:42 In Customs, The shipment is waiting for presentation to Customs
2021-09-21 12:48 Leaving the Exchange Office, The shipment has left the international logistics centre of origin and is en route to its destination
2021-09-21 10:27 In the exchange office, The shipment has arrived at the international logistics centre of origin
2021-09-17 16:30 Accepted, Your shipment has been received at the point of origin

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