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Package Held In Nanning China since 6/8/2024 Tracking CH212966431US

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My Package Held is being held in Nanning China Customs since 6/8/2024 Tracking CH212966431US

Can someone please help me with a # to call to talk with someone about getting this package sent back to me or delivered back to the merchant??

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1 Answer(s)

user
Hi kenneth tindal,

You need to contact the receiver in China and let the receiver in China to call the customs 0771-4977151 to return it back to you.

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My package is currently held in Nanning Customs for over a week now. It is a returned goods (jewelry) to the seller and I shipped back to them using USPS. My seller has not received any mail or call from Customs. They called China Post for help, but China Post cannot help because customs is holding it. They call China Custom (12360) and China Custom say they do not have package for some reason when the tracking says it is held in customs. Is there tax on returned goods?
Can you help me so I can have the package delivered?

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