Package held in customs

Asked by Angie | 12/30/2020 8:13:54 AM

Hi. My package CY116431505US was expected to arrive by the 23rd-25th of December 2020 but has still not arrived. The last time the tracking was updated was on the 15th of December when it arrived at customs. How long can or does a package typically stay in customs? When can I except it to be delivered??

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2 Answer(s)

Daisy | 12/30/2020 11:13:43 PM Reply

Hi Angie,

If it doesn't need the receiver to declare, it should be released in a week. You'd better contact the receiver to ask if he received any notice from the customs.

Angie | 12/31/2020 3:30:02 AM Reply

Okay thank you Daisy!

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